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Nebra Shipping Update - 30,000 miners shipping in September. Click to read more.
Nebra Shipping Update - 30,000 miners shipping in September. Click to read more.
Shipping / Production Update - 3rd September

Shipping / Production Update - 3rd September

Hey folks!

In last week's update, we announced our target to produce ~5k units per week with a total of 30k units shipping in September. Due to past production delays we know some of you were a little bit sceptical of this figure, however we’re happy to announce that we surpassed our goal of 5,000 units on Wednesday (after 5 days) - and for the entire week we have completed in excess of 7500 units, meaning we are well on our way to the 30k target for the month.

We have shipped these units out from the factory to our UK warehouse, Floship (our warehouse for shipping to non-UK locations) and shortly out to our distributors including Sparkfun, Distrelec, Parley Labs and a range of other smaller outlets. You should be hearing from them in due course with regards to onward shipments of these units.

We posted a bunch of pictures on our Twitter feed but for those of you that do not frequent social media platforms we have posted some below as well:

Testing and provisioning of devices on the production line

Testing and provisioning - we use Raspberry Pi based test rigs with our custom test and onboarding software.

Pallets of miners waiting to ship out

More miners waiting to ship out

Short video of packaging and labelling

Software updates

This week the Helium team pushed a major mandatory hotspot software update that adds a bunch of stability and performance tweaks. You can read all about it on the Helium Engineering Blog.

We pushed this update along with some other improvements in our latest 2021.08.31.2 update which has been pushed down to the entire fleet. If your hotspot is powered on and connected to the internet it should have already pulled down the update automatically.

Careers

We’ve added two new job openings this week. Please see below:

We  also have a number of current roles open:

If you see a role that suits you, please apply on one of the links above :) If you can't see your ideal role then feel free to reach out. We can explore if there's a role for you within our growing team.

Support

In the past few months we have grown our customer and tech support teams significantly to respond quicker to your queries. If you have a customer support issue then please email sales@nebra.com instead of opening a GitHub issue. We request that you only open GitHub issues for any software related bugs or feature requests rather than general support queries

Thanks, as always,
The Nebra Team

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